Frequently Asked Questions
If you want to purchase a knife directly from us there are a couple of ways you can do this:
- Enter the "Makers Choice - Lottery" found on our Shop page.
- Follow us on Instagram and watch for random lottery postings.
We do not keep a waiting list. To us a waiting list means that you are guaranteed to get a specific knife model at some point in the future. This means if 1000 people sign up on the list, we have to guarantee that 1000 model X knives get built and released into the community. That is not really a guarantee we are prepared to make for a couple of reasons:
- We are not a large production knife company.
- We do not want to over-saturate the knife community with any model.
- We want the opportunity to keep innovating and constantly improve. We believe if you keep doing the same thing over and over again, your ideas become stagnant and you slowly settle into the status quo.
Every once in awhile we end up with a knife that for whatever reason, a customer was unable to pay to for. In these situations, we will relist the knife in the next "Makers Choice - Lottery" found on our Shop page.
If our books are currently open for custom orders, there will be an option to place an order on the Shop page, under "Book Openings".
The most reliable way to know when our books are opening is to sign up for our newsletter. As soon as we have a planned date for opening our books, we will send notification to the people on that list. If we have not yet sent out notification, we do not have a currently planned date.
The general approach we take is to open our books for one specific knife grade, and only accept the number of orders we can complete within a 2-3 month period of time. That number will fluctuate based on the knife grade, and also our own availability during that period of time.
We do not have a long term schedule that dictates specific months and days that any set of books will open. Instead we take a more fluid approach with simply planning to have one set of books open at least one time every 2-3 months. This flexibility means we are able to able to open our books when we have material available and a number of pre-machined components ready to fill those orders. Which in turn means shorter wait times between when and order is placed and a knife is delivered.
When our books open, we operate on a first come first serve basis until all of the spots are reserved.
The number we make will fluctuate based on the knife grade and other commitments we have made. Both Joe and I have other full time jobs that pay our bills and support this crazy knife addiction. One consequence of this is that we often need flexibility in when we have book openings and also the number of knives we commit to build each time. We take a conservative approach to this, because we want to make sure we can always meet our commitments.
Upgrades and Maintenance
The detent system in each knife is selected and fine tuned to accomodate slight variations in the lock bar handle and the blade. While we can understand why it would be nice to swap a Near Mirror M390 for a Stone Wash M390 or a Damasteel blade, it is not feasible at this time.
We handle warranty work outside of our normal upgrades and maintenance work. If we have made a mistake, reach out and let us know. We will correct the issue and get the knife back in your hands as quickly as possible.
We currently do not offer a completely new anodization scheme on previously sold knives. What we do offer is a complete refresh of the original anodization. Reserve a maintenance and/or upgrade spot here.
At this time we do not offer or take orders for upgraded hardware, clips, or spacers. If at any time this changes, this will be an option made available on our Shop page.
The only scheduled lottery we hold is every Monday on the website. They can be found under Shop, then Makers Choice Lottery. Specific information regarding the website lotteries will be found there.
We occasionally do random lotteries on Facebook or Instagram. We do not give advanced warning of when these are dropping, and we do not notify a set group of people when they are posted.
Payment for lottery knives is expected within 24 hours. If payment is not received within this time frame, the sale is canceled.
Lottery knives are all sold as makers choice.
We occasionally have lottery knives specifically for newbies only. These lotteries are for the people who have not had the opportunity to own a Specter. If you have purchased one, was given one, leased one from a friend, etc then you do not qualify.